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Policy

Cancellation Policy

Please find our cancellation policy below. Please review before using our services.

Cancellation Fees

Cancellation Period Cancellation Fee
14-8 days before usage date 20% of charter bus fee
7-3 days before usage date (working hours) 50% of charter bus fee
3 days before usage date 100% of charter bus fee

Special Exceptions

※If flight cancellation occurs due to airline circumstances, refunds are possible within 24 hours upon presentation of proof.

Other Notes

  • Reservation changes are accepted based on availability. Change fees may apply.
  • No cancellation fees for cancellations due to force majeure such as typhoons, earthquakes, or transportation strikes.
  • Cancellation fees are calculated based on the charter bus fee at the time of reservation.

If you have any questions

For questions about the cancellation policy, please contact us through our inquiry page.

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